In case you have deposited your mobile phone number along with your login, you can enter both here and have yourself sent a SMS with a TAN to reset your password.
1) Request TAN | 2) Set password with TAN |
Notes concerning the TAN:
- A TAN may be requested up to 4 times a day per user.
- Each TAN is valid for up to 15 minutes.
- A TAN expires after having been used successfully or after 3 times having been used to set a password without success.
- TANs will be sent by SMS to German mobile phone numbers only.
- Calls and SMS to the sender of the TAN will be ignored.